Our vision and values

Our vision

More homes, faster | Building a better future

Our purpose

Drive the creation of more homes and responsive services through an integrated housing system

Our guiding principles

  • Integrity

    Our behaviours match our words and our decisions are transparent

  • Partnership

    We work across boundaries to deliver our priorities with our stakeholders

  • Recognition

    We honour the unique cultural strengths, values and priorities of First Nations peoples and their rights to self-determination

  • Leadership

    We make evidence-based decisions and take responsibility for our actions

  • Innovation

    We are agile and encourage new ways of working

  • Inclusion

    We are kind, will listen, embrace diversity and engage all

Our values

  • Customer first
    • Know your customers
    • Deliver what matters
    • Make decisions with empathy
  • Ideas into action
    • Challenge the norm and suggest solutions
    • Encourage and embrace new ideas
    • Work across boundaries
  • Unleash potential
    • Expect greatness
    • Lead and set clear expectations
    • Seek, provide and act on feedback
  • Empower people
    • Lead, empower and trust
    • Play to everyone’s strengths
    • Develop yourself and those around you
  • Be courageous
    • Own your actions, successes and mistakes
    • Take calculated risks
    • Act with transparency
  • Healthy and safe workplace
    • Make the safety of our workers, contractors, other stakeholders and the public our priority.

Our governance framework

Our governance framework draws together the key principles that drive our department’s performance, while enabling oversight of accountabilities.

It creates a shared understanding of how our values and principles support our roles and responsibilities in meeting accountability requirements and achieving outcomes. It helps us enhance trust in our actions by being transparent, responsible and responsive to change. Simply put, it’s the way we organise ourselves internally.

Our governance framework communicates how we:

  • meet our strategic objectives
  • allocate resources appropriately
  • maximise the efficient and effective delivery of services.

Our governance model consists of interrelated concepts including 6 elements guiding our governance mechanisms and practices:

  • leadership and structure
  • ethical behaviour
  • responsive service delivery
  • risk management
  • performance management
  • resource management.

Our framework assists the Director-General meet the requirements of the Financial Accountability Act 2009, the Financial and Performance Management Standard 2009, the Public Sector Ethics Act 1992, and other legislative and accountability requirements.

We are committed to good governance, Queensland public sector values with the additional value of ensuring a safe work environment, and the Public Service Code of Conduct.

Our professional standards and practice

We are committed to high standards of professional conduct, and honest and ethical business practices. We also have no tolerance towards fraud and corruption, and expect an ethical standard of conduct from the people and entities we interact with.

You can read our Fraud and Corruption Control Policy (PDF, 178.27 KB) for more information.